business

Innovation, Reinvention & Les Miserables

Last night, I got the opportunity to go to an advance screening of Les Miserables – the only directive being, I needed to write about it and tie it back to work.  I thought all kinds of angles – the degradation that comes with dead-end jobs (prostitution), the wage-gap or standard of living disparity that(…)

Part 3: Undermined by Strategy and the Tactical

Check out:  Part 1 &  Part 2 There are a lot of things that can undermine our professional success, if we let it.  You can get off on the wrong foot with rocky on-boarding, you may have to deal with questionable behavior by team members, market changes & business fluctuations, the list goes on and on.  However,(…)

Part 3:  Undermined by Strategy and the Tactical

Part 3: Undermined by Strategy and the Tactical

[youtube=http://youtu.be/NwyFKL7hXjE] Check out:  Part 1 &  Part 2 There are a lot of things that can undermine our professional success, if we let it.  You can get off on the wrong foot with rocky on-boarding, you may have to deal with questionable behavior by team members, market changes & business fluctuations, the list goes on and on.(…)

  1. jathomas44: I really like this blog Crystal. One of my favourite definitions of excellence is that "Excellence is the enduring pursuit…

    • TheOneCrystal: That might be my new favorite definition of excellence now, too, James! Thanks... and you're right, it is a circle…

Myspace Migration: Camelot & Camelot Companies

Current mood:awake This evening I was watching First Knight, as sleep once again has eluded me. I love that movie; if you haven’t seen it, you really should. From a movie-watcher perspective, Julia Ormond (1), Richard Gere, and Sean Connery (2) gave top notch performances. From a story perspective, it’s fabulous. In the movie, the(…)

Myspace Migration: Customer Service Does Not Read: Hang Up When You’re WRONG!

Oh.My. Now, I know I’ve had previous blogs about the distressing state of customer service these days. But this just BEGGED to be mentioned. Ok, so I’m supposed to get vending machines in the office. No big deal, right? We called this company, DFW Vending Solutions. The guy was super nice, everything seemed fabulous. I(…)